Q: What is your company positioning?
A: We are positioned in the market of middle and top grade hangers especially specialized in wooden brand hangers.
Q: Is it possible to make the special hanger style upon my request?
A: Yes. OEM&ODM is available, and design or original sample is needed.
Q: Do you offer free sample?
A: Of course, if the sample is normal style, we provide free sample without shipment. For the special styles, there will be sample cost about USD 50-100 depends on the styles and the quantity. This fee could be refunded when there is order placed.
Q: If the products are broken during the transportation, how can I do?
A: You can show us the broken products by photos or video . If the broken due to our quality or unsuitable handling , we will resend you products with the same quantity of broken products.
Q: What payment do you accept?
A: T/T, L/C, Paypal and so on.
Q: How does your factory control the quality?
A: 1.Check the material used and ensure they are the right and qualify one.
2. Skillful worker pay attention in every production processes ,pick up the unqualified products.
3. QC check every production step from the beginning to the ending, and apply the industry standard and customers’ requirement.
4. Proper packing to avoid destroy or broken in the shipping.
Q: Can I print my logo on the hanger?
A: Yes. Logo style include: Transfer, Hot Stamp, Laser, Metal Board (as show below picture) . You can choose any of them.
Q: What is the delivery time after place an order?
A: Production time is around 35-40 days after receiving deposit and with details confirmed, delivery from factory to Shenzhen port is around 7-9days after the production finished.For urgent order, we'll try our best to improve the production time with controlling the quality.
Q: Are you factory or trading company?
A: Factory, and we have our own trading department too.
Q: Can your factory pass 3rd part inspection ?
A: Yes, but all the fee for the 3rd part inspection is paid by our customers.
Q: How can we get an official quotation?
A: Just send inquiry to us, advice the hanger type, size, quantity and detail information such as with logo or not, package or other special requirements. .If with pictures, please attached them for our reference. We will work out price to you once received this inquiry within 24 hours.